If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt.
All items EXCEPT Personalized Orders may be returned for a refund of the item. Shipping costs are not refundable. The item must be returned within 14 days of receipt in unused condition.
If you ordered a T shirt or Onesie and need to exchange for new size, let me know and I'm happy to accommodate that....UNLESS it was personalized...
Personalized items are Final Sale. Buyer pays the shipping.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.